Failure to attend, Rescheduling and Cancellation Policy
Failure to attend
- If you are going to be late for an appointment, please let your dietitian know.
- Failure to arrive to appointment within 10-15minutes of your appointment, will result in forfeit of session & incur a cancellation fee.
- Any appointment that is rescheduled two or more times consecutively will be treated as a cancellation and charged a 50% cancellation fee.
- A new appointment will not be rescheduled until fee is paid.
- Cancellation with less than 48hours notice will incur 50% cancellation fee of service cost
- Cancellation with less than 24hours notice will incur a 100% cancellation fee of service cost (travel if dietitian has arrived at property)
ABN: 86 193 140 721